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Services - After sales assistance & support. Download Care Guide PDF
a print friendly version.
 

 

  • Care instructions
  • Cleaning instructions
  • Repairs & Manuals

Care - Please don't leave your umbrellas unattended, especially in windy conditions.
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Please never leave your umbrella open unattended in windy conditions. If in any doubt please close and secure the umbrella
with the ties provided on the canvas top. Caution should always be taken to prevent the umbrella blowing over .

Please only use correct weighted base for your size of umbrella. If in any doubt please refer to the accessories section for guidance.
The setting knob provided on the base must be tightened to secure the umbrella.

Please check all strut fixing bolts(Fittings) once a month and tighten if necessary. Please Note: Open height of umbrella rim is 2.05m.


Cleaning

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Aluminium
For cleaning wash down all surfaces with neutral detergent and rinse thoroughly using a damp cloth. Never use wire brushes, steel wool or emery paper.
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    Stainless Steel
It is recommended a weekly cleaning schedule be implemented consisting of a simple wipe with a soapy cloth and rinsing with clean water Never use wire brushes, steel wool or emery paper.
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    HardWood
Your wooden product is coated in UV acrylic lacquer specifically formulated for direct use onto solid timber. It is recommended to wipe with a damp cloth on a weekly basis.
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    Canvas Top
It is recommended to wash your canvas top once a month using neutral detergent , a scrubbing brush and rinsing with clean water. It is recommended to open your umbrella, lay it on its side and wash the canopy without removing it from the frame. Once washed stand straight and allow it to dry naturally in the open position. Do not close it while still wet. Never attempt this in medium to high winds.
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Repairs
- We repair all Cape Umbrellas & Xtreme Shade umbrellas and canvas tops. We also undertake other trade name umbrellas repairs subject to spare availability. We offer a quick turn around time and have an extensive range of spare parts on hand.

Manuals - coming soon.

 
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